Understand My Health Record

"It's your choice who sees your My Health Record and what's in it"

The My Health Record opt out period closes on 15th October 2018, and so it's important to be as informed as possible to make a decision on how you want to move forward.

What is My Health Record?

To put it simply, My Health Record, an Australian Government initiative, is online summary of you key health information which can be access and viewed securely online from any device that connects to the internet.

What is included in your My Health Record?

My Health Record brings together information from patients healthcare providers and Medicare.

Healthcare providers can add clinical documents about your health to your record including:

  • Shared Health Summary: an overview of your health uploaded by your doctor.
  • hospital discharge summaries
  • reports from tests and scans
  • medications prescribed to you
  • referral letters from your doctor(s)

Medicare data that may be induced:

  • Medicare and Pharmaceutical Benefits Scheme (PBS) information stored by the Department of Human Services
  • Medicare and Repatriation Schedule of Pharmaceutical Benefits (RPBS) information stored by the Department of Veterans' Affairs
  • Organ donation decisions
  • Immunisations

You, or someone authorised to represent you, can share additional information that may be important for your healthcare providers to know:

  • contact numbers and emergency contact details
  • current medications
  • allergy information and any previous adverse reactions
  • indigenous status
  • veterans' or Australian Defense Force status
  • your Advance Care Plan or contact details of your custodian

How secure is your My Health Record?

It's your choice what information goes into your My Health Record and who can ultimately have access to it. By default, documents in My Health Record are set to general access for healthcare providers but this can be changed at any time. You are able to set access pin codes for selected healthcare provides and control the access of specific documents to limit who is able to view them.

What happens in an emergency?

In emergency situations, treating doctors will be able to view My Health Record in order to provide appropriate treatment quickly. When emergency access is used, your privacy and security settings will not apply.

All access to a My Health Record is monitored and audited by the Australian Digital Health Agency. It's also a good idea for you to regularly monitor who has access to your My Health Record. You can set up automatic notifications to receive an email or text whenever a new healthcare organisation access your My Health Record, including in an emergency.

What if you want to opt out?

If you don't want a My Health Record, you will need to opt out before the 15th of October 2018, by visiting or calling the Help line at 1800 723 471.