Behind the News

Looking outwards with Healthscope's HIMs and FOMs

Health Information Managers and Front Office Managers representing all 45 Healthscope Hospitals, met in glorious sunny Melbourne on the 23 and 24 November 2017 to attend their inaugural HIM FOM Conference 2017.

One hundred delegates attended over two days that focused on ‘Looking Outwards’, in the context of the changing healthcare landscape and digital transformation.

The agenda was full but also allowed opportunity for engagement, networking, team building, sharing and learning from peers.

Gordon Ballantyne addressed Healthscope’s strategic priorities in relation to the role of our HIMs and FOMs and gave the delegates a greater depth of understanding to take back to their sites.

Richard Dore from Proteus gave a thought provoking presentation on the‘Changing Face of Change’ that both enlightened and challenged.

A highlight of the conference was the team building session ‘Bikes for Tykes’ facilitated by Corporate Challenge, which saw delegates outdoors enjoying the great Melbourne weather whilst getting their hands dirty building bikes for children.

We were grateful to have Corporate Challenge partner with Camp Quality to donate the 15 bikes to deserving families who took the time to meet with us at the end of the session. (Don’t worry they had a professional bike mechanic to check the bikes over!)

To work together and give back to the community is such a joy and to see the smiles on the faces of the children when receiving the bikes was a profound and beautiful moment that will remain with us all.

Whatever job we do or role we undertake in healthcare, our greatest privilege is to care for others, and the following message received makes it all worthwhile:

“I wanted to just say an enormous THANK YOU for yesterday’s presentation of the bikes for our children. We were all very overwhelmed by the generosity the kindness and thoughtfulness of everyone involved. I am lying in bed resting and have Antoinette & Denis riding their bikes down the street as I text you. Thank you again for everything – you have no idea how appreciative we are and there will never be anything enough to repay you all. Our prayers will continue that God blesses all of you threefold. Thank you for bringing joy and smiles in this breast cancer journey for our family. With our heartfelt thanks and best wishes Carmel, Bernard, Elizabeth, Antoinette, Clare & Denis..xoxo”

A further highlight was our closing speaker Tim Cope with the powerful, inspiring and moving story of his horse riding trek from Mongolia to Hungary on the trail of Genghis Khan.

None of this would not have been possible without our sponsors, Telstra Health, Print Media Group, Pavilion Health, BUPA, Barker and Barker, and Zirco Data. Our gratitude and thanks to them all.

Aileen Staunton, National HIM and Jenny Toohey, National FOM